Ring Spotlight Cam Wired stopped working

We were away for a time & noticed on the app the last time the camera worked/was connected to the internet was in early December. When we got home this week & tried to reset the camera (all those weeks it didn’t work & there’s no way to reset it remotely) it seems dead. No lights, pressing the button does nothing.
Before we left it was fine. It wasn’t moved, nothing fell on it & was in the same condition when we left, it just stopped working.
Our power was never out while we were gone either. Any ideas?

Hi @Dwolf. That shouldn’t happen, especially if there were no interruptions to power or wifi. Check that the power cable is securely plugged in both at the outlet and on the Camera itself. Then, try holding down the setup button for at least 20 seconds to initiate a full reset If the Spotlight Cam still isn’t responsive, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.