Ring spotlight cam white screen

I’ve had this cam for 2 weeks and in the second week the view screen has gone totally white (See attached images). In the day you can’t view anything but in the evening the night vision picks up some poor images. It happened during the UK heat wave, which I don’t think is the issue as my ring doorbell works fine.
Has this happened to anyone? If so do you have any ideas to fix it?

We’re here to help @Jason5mith! For some reason, the images attached do not look to reflect a Ring device video concern. As your Doorbell is working as intended, let’s start with a power cycle on your Spotlight Camera. This can be done by unplugging the Camera for a few moments and plugging back in, or removing and reinserting the battery if battery powered.

If this has already been done, or did not help, try resetting the Spotlight Cam by holding the setup button for 20 seconds. Once done, completing a setup in the Ring app and reconnecting your Camera should result in intended video. Feel free to let us know how this goes! :slight_smile: