On my spotlight cam, I can’t use the whole video area for motion zones. Is this intended? I have tried to zoom out but when setting motion zone I can never get the whole video area it shows in live view or clips only like the bottom 50% of the cam area.
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Hi @Frontdoor4. Motion Zones can not be extended to the full area of your Live View because the area your camera covers is slightly larger than the area your motion sensors cover. You can read more about this in our Community post on this feature here. I hope this helps answer your questions.
I’m having the same issue but saying that the coverage area is different isn’t true. Up until December of this year, I could set my motion zones for my spotlight cam to the full area that my camera covers. Now, all of a sudden, it’s super zoomed in and I can only set the motion zones for the porch (can’t zoom out). Because the solar panel is now only charging the battery whenever it feels like it, the view was zoomed.out just a little more when I had to reinstall the battery.
I’ve reset the cam to default settings and everything…no change. Basically Ring just needs to fix whatever glitch you all created in the last round of updates!
Has anyone tried adding a Motion Sensor and Bridge to trigger the area of the zone at the end of the frame?
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