‎Ring Spotlight cam pro light not turning on with motion

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user58494

Ring Spotlight cam pro light not turning on with motion

hardwired-security-cameras

troubleshooting

wireless-security-cameras

motion-settings

The lights on my Spotlight cam Pro are supposed to turn on when triggered by motion, but this feature doesn't work. Either I have the lights on per schedule, or off. Motion activation feature is enabled in menu but not working when I wave my hand in front of the camera... Any help would be appreciated

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25-09-2023 05:13:32

Responses (3)

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Caitlyn_Ring
Hi @user58494. The light should turn on with motion when it's dark enough outside. Try performing a quick reboot of your Spotlight Cam Pro on the Device Health page. After that, verify that the Motion-Activated Lights option is toggled on. If the light still doesn't come on with motion at night after trying these steps, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for additional assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-09-2023 06:24:14
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user70553MD
This is happening with me. Did you figure out how to fix this issue
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09-12-2023 11:24:25
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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08-01-2024 11:24:42
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