S
Ring Spotlight Cam Pro constant motion warnings
cs-support
wireless-security-cameras
Just purchased a 3 pack of the Spotlight Cam Battery Pros thinking this would be an upgrade to replace my basic Spotlight cams. Wrong. The Pros do not appreciate any motion zones or motion sensitivity settings. I am getting constant false alarm motion warnings despite them set to minimum sensitivity and having motion zones that clearly have no motion during the recorded videos. Very disappointing that the new cameras are kneecapped by a software bug.
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19-03-2023 09:28:53
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Justin_Ring
Hi @Spearfish25. If you have already adjusted your Motion Settings as best you could and are still having the same concern with all three of your Spotlight Cam Pros, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) to further investigate. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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20-03-2023 07:47:10
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