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Justin_Ring
Hi @Kazzy. I found this Community [post](https://community.ring.com/t/cant-snap-ball-of-spotlight-cam-plus-into-bracket-screw-is-stuck/173152/2) where other neighbors had a similar concern. There is a marked solution with steps you can try and what to do if those steps do not work.
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07-06-2023 17:52:21
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