Ring Security Cameras
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U
Ring Spotlight cam plus issues
cs-support
wireless-security-cameras
My spotlight cam plus doesn’t flash, doesn’t respond to hard reset, doesn’t recognize batteries have been removed, doesn’t realize there is a solar connection… what is the issue, i had no issues before… i tried to delete the device then re add it but it won’t even flash for me to finish set up. 2 batteries are in the device with 95% each
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30-08-2023 02:37:16
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Justin_Ring
Hi @Umo. You have tried all the basic troubleshooting steps I would recommend for a Camera that is unresponsive and not going into setup mode. The next best step is to contact our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) for further assistance.
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31-08-2023 04:44:10
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