Ring Spotlight cam plus issues

My spotlight cam plus doesn’t flash, doesn’t respond to hard reset, doesn’t recognize batteries have been removed, doesn’t realize there is a solar connection… what is the issue, i had no issues before… i tried to delete the device then re add it but it won’t even flash for me to finish set up. 2 batteries are in the device with 95% each

Hi @Umo. You have tried all the basic troubleshooting steps I would recommend for a Camera that is unresponsive and not going into setup mode. The next best step is to contact our support team for further assistance.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.