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K
Ring spotlight cam not sending notifications
troubleshooting
wireless-security-cameras
notifications
I am having trouble with my ring spotlight cams. At times will not send motion notifications. I have checked all my settings. I get RSSI reading of -60 the other one about the same -58. At times they will go to -62 and -63 however seem to get notifications when they are at that. My router is about six years old. Was maybe thinking about replacing but afraid that might not work. Or is it cameras.
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16-12-2021 01:15:18
Responses (2)
C
Hi @Knyhus. The RSSI being on the higher end could be impacting notifications, so I'd recommend checking out our Community Post on RSSI [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) to learn more. However, I'd also suggest checking out these troubleshooting tips for notifications on iOS devices [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices) and Android devices [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). I hope this information helps! :)
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16-12-2021 08:12:59
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Knyhus
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16-12-2021 01:45:47
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