I just got this unit a couple of days ago and finally set it up last night. Today I noticed two of the recordings have a buzzing noise. See link: https://ring.com/share/6798724257968994494
@donzg wrote:
I just got this unit a couple of days ago and finally set it up last night. Today I noticed two of the recordings have a buzzing noise. See link: https://ring.com/share/6798724257968994494
Hey is a wired cam? does it happen with all recordings? what about live view does it happen then? the reason i ask is that i had very similiar issue with a buzzing noise like yours and it eneded up being the electric socket/inlet i plugged the camera in wasnt earthed/wired properly.
I have the spotlight cam and am also getting buzzing (only happens once every 80-100 recordings), the camera is solar powered. It starts around 7 seconds into this video https://ring.com/share/6810039804575329227
Hey neighbors! Thank you for sharing this feedback and including examples. For this concern, the best first step would be to check signal strength to ensure this is not a result of interference. Check out our Community post about RSSI for tips on optimizing signal.
After confirming signal is sufficient, try a power cycle on the Cam by either removing and reinserting the Battery, or unplugging and plugging in the chord if wired. Performing a reset could also help with this, by holding down the Cam’s setup button for 20 seconds. If the above does not resolve this concern, please reach out to our support team for further assistance.