We have had our Ring Spotlight Cam in place for at least 3 years now. It all of a sudden stopped detecting motion. No settings were changed- it just stopped working. One battery was at 80% and one was at 100% when it stopped working.
- We can click live view, but that is all
- We added and removed all motion zones
-We turned up sensitivity to max
-We’ve checked all motion settings, all are correct
- We’ve rebooted the device dozens of times
-We’ve removed, charged, and replaced the batteries multiple times
-We have reset the WiFi
-We have even completed a couple of hard resets by holding down the button on the top of the camera.
- I feel we have exhausted all options!
I’m afraid our camera has lost the ability to detect motion- rendering it completely useless. Any guidance would be appreciated!