‎Ring spotlight cam -battery - not powering on

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johny3

Ring spotlight cam -battery - not powering on

troubleshooting

battery-security-cameras

hi all My spotlight camera battery that is also hooked up to the solar connection is not powering on. Usually the solar panel fails to keep everything powered up (chronic issue) and the batteries keep it going. I lost connection last month and kept forgetting to fix it. So I put in the new batteries after charging them and now it will not power on. Pressing the setup for 20 seconds does nothing. The light does not turn on either. Any ideas on how to fix this? thank you.

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22-10-2023 03:51:17

Responses (2)

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Tom_Ring
Hi @johny3. If you've put new, fully charged batteries in your Spotlight Cam but it is still unresponsive, you'll need to follow up with our support team. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-10-2023 03:17:08
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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23-11-2023 03:17:12
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