Ring slow loading live view

The live view slow to load on 5g mobile data same on wifi i have samsung galaxy a13 5g on metropcs hope fixed soon

Hi @Raymondjtoth. If Live View is not loading on your phone for your Doorbell, try the following steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.