Ring sensor gen 2

Question

I have ring alarm system in my house and 2 of 10 of my sensors keep on out of battery. I ALREADY replace the battery and it going out in a week.

Caitlyn_Ring · Answer

Hi @DaPa20. The batteries should not be draining that quickly on your Contact Sensors. This could be due to the distance, or the sensors may need to be reset. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a look at your system and help troubleshoot each of your Contact Sensors. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Ring Alarm

Ring sensor gen 2

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