Ring sensor damaged my door paint

The ring sensor damaged my door paint. It literally removed a chunk of paint on my door frame. I want to request reimbursement to fix the paint on the door frame. I followed the directions and have other sensors that I installed without a problem. But this sensor caused damage.

Do you work for ring?

Hi @user22045. The Ring Community is a neighbor to neighbor support forum and not a direct line to support. For this concern, you can contact our support team directly. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.