Ring security camera not connecting to wifi

Hi @LcKc63. Thanks for letting us know you’ve reached out to support about this concern before. Did you try any troubleshooting steps with our support team when you were on the phone with them? The first thing to check whenever your Ring device is not maintaining a connection to wifi is the RSSI, which you can read more about in our Community post here. The RSSI is how your RIng’s connection to wifi is measured, and a high RSSI can indicate an unstable connection which could cause your Camera to disconnect from wifi.