Ring roor bell2 Live View problem - but not on Echo Show devices

Thank you for confirming these details, @Geoffrey777! As live view is working as intended on your Echo Show devices, this is a great sign that the Ring device is connecting and communicating with your network. As disabling the Echo Shows did not help, this likely means that bandwidth or number of connected devices to your network was not the issue. Just in case, our Community post about RSSI has many tips for optimizing wifi signal strength.

although, live view is not working on multiple mobile devices, let’s focus on getting it to work on the Android. Please ensure there are not any Android apps that might conflict with the Ring app. Next, try live view with your phone connected to wifi only, and then also on cellular data only, to see if one connection is better. I recommend also trying out the Rapid Ring app, as it is designed for the quickest access to live view. I hope this helps! :slight_smile: