Ring Retrofit kit - Broken Zone or normal?

[Seanmikhaels]

Hi All,

New to Ring switching from ADT and so far loving it. i am using the Retrofit kit for my existing wired doors and windows. Setup was a breeze and everything seemed to be working fine for the past 10 days until recently, i started getting false alarm on one of the wired sensors. Went through and tested every single one with a DMM for both continuity and also resistance. All the zones pass the continuity test except for Dining room ( which happens to be 6 windows tied to a single zone ). The resistance shows 185k closed and 0 open. Upon further investigation it looks like 5.2k ohm is the max ring retrofit can support for a zone, so sounds like this is why its unstable and giving false alerts. My questions are

1. Is there a problem with the 185k ohm zone thats causing false alerts? should it be this high ? it worked without issues on the ADT system and other zones setup in a similar fashion don’t show this high resistance and give no trouble.

2. What other options do i have to re-use this zone other than deploying wireless sensors ?

Any input is appreciated

[Justin_Ring]

Hi @Seanmikhaels. I would recommend looking into our Help Center articles regarding the Retrofit Kit to see if they have beneficial information for your concern. If not, please reach out to our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

[Seanmikhaels]

Overthought this, turns out there was a faulty sensors on that particular zone. Once i found and replaced the faulty reed switch within the loop, i remeasured the resistance and it has now dropped to 6.6 ohms. Seems to be working flawless so far and no more false alarms