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U

user56198

Closed
Ring Range Extender is not showing up in app
installation
alarm
troubleshooting

Ring Range Extender Signal Booster for Ring Alarm Extender. IT is not in thee set-up device menu like the instructions say. I am trying to connect it to an indoor camera that is in our garage.

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26-08-2023 11:53:12

Responses (2)

  • T

    Tom_Ring

    Hi @user56198. The Range Extender is not a WiFi extender. It is a Z-Wave extender intended only for Ring Alarm accessories that operate off of Z-Wave signal. A Range Extender will not improve the Indoor Cameras signal. For that, you'll need a [Chime Pro](https://ring.com/products/chime-pro-gen2).

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    28-08-2023 05:12:12

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    • U

      user78980

      Ring range extender not showing up in my app either.

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      14-03-2024 05:22:56

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        T

        Tom_Ring

        Hi @user78980. Ok, if you would like some assistance with this, please share some additional information. Do you have a Ring Alarm? What troubleshooting steps have you tried? Has the Range Extender been setup? This will help us better understand your concern.

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        14-03-2024 07:17:46

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