‎Ring Range Extender is not showing up in app

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U

user56198

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Ring Range Extender is not showing up in app

installation

alarm

troubleshooting

Ring Range Extender Signal Booster for Ring Alarm Extender. IT is not in thee set-up device menu like the instructions say. I am trying to connect it to an indoor camera that is in our garage.

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26-08-2023 11:53:12

Responses (3)

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Tom_Ring

Hi @user56198. The Range Extender is not a WiFi extender. It is a Z-Wave extender intended only for Ring Alarm accessories that operate off of Z-Wave signal. A Range Extender will not improve the Indoor Cameras signal. For that, you'll need a [Chime Pro](https://ring.com/products/chime-pro-gen2).

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28-08-2023 05:12:12

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U

user78980

Ring range extender not showing up in my app either.

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14-03-2024 05:22:56

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T

Tom_Ring

Hi @user78980. Ok, if you would like some assistance with this, please share some additional information. Do you have a Ring Alarm? What troubleshooting steps have you tried? Has the Range Extender been setup? This will help us better understand your concern.

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14-03-2024 07:17:46

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system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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13-04-2024 07:18:42

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