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U
Ring protect will not accept my debit card how do I pay?
hardwired-video-doorbell
cs-support
ring-protect-plans

Cannot subscribe to ring will only accept credit card do do not have

433

2

0

12-03-2023 08:16:06

Responses (2)

  • C

    Hi @user39139. In order to subscribe to a Ring Plan, you will need to add a valid debit or credit card. Other payment methods are not supported for the Ring Protect Plan at this time. Make sure you are logged into your Ring account on a compatible web browser, and that any VPNs are disabled. Some browser extensions can also impact site functionality, so try a fresh browser install if this problem persists. If you're still unable to add a debit or credit card on Ring.com, please contact our support team via phone, or on Facebook @Ring for further assistance. 

    0

    13-03-2023 04:25:42

      M

      I tried contacting help line and basically they said use another card ! I don't have one !!!!  Ring sort the problem,they don't tell you this until after you buy the product and now have a doorbell that doesn't do what it says on box 😡

      0

      02-10-2024 08:02:43

      C

      Hi @Moschops. I added some troubleshooting tips in the last moderator reply. Is there a particular error message you get when you're trying to add a debit or credit card? What country are you located in? 

      0

      11-10-2024 04:09:34

  • S

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    0

    12-04-2023 04:25:59

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