Ring Home Plan
Ring Protect Plus is changing
Why has Ring decided to take away the current 27/7 professional monitoring from existing Ring Protect Plus customers in 2025? When this happens the price of the Ring Protect Plus does not go down, and not only that, the only Ring professional monitoring option will cost each customer an additional $100 per year! This is just wrong… Please explain…
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28-09-2021 11:52:31
Responses (18)
- R
[quote="Kenny326, post:13, topic:84860"] My response (and probably many others) is to ditch the cameras, and get a separate home camera system (that comes with AI/person detection feature, which is now easily found in many monitoring camera products), [/quote] That's the way I'm looking at it. Pause further expansion of my Ring ecosystem and see what other options are out there. If Ring doesn't raise the $100/yr price between now and 2025, I'll probably make a decision on whether to switch closer to 2025, when most of my camera and alarm hardware may need to be replaced anyway. Granted, I don't think there's any subscription service that will guarantee their prices over the next X years, unless you also, in turn, make a similar commitment for X years.
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30-09-2021 10:42:25
- J
Be forewarned. I opted not to subscribe for the yearly service and started getting false alerts only after 2am no matter what settings I used. I am phasing out the ring products
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01-10-2021 04:25:31
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- U
It's still going to be $5 less a month than Simplisafe for equivalent service. Simplisafe is $15 a month for monitoring without smartphone functionality or camera dvr. It's $25 a month for monitoring with smartphone functionality and camera DVR. Plus, Simplisafe doesn't offer backup home internet and they only support a max of 10 cameras. It should be obvious to anyone that $100 a year was just to break into the market and gain a customer base. There's no way they were making money at that rate. So I don't really care about backup home internet. I have a smartphone with high speed hotspot for that. I do wish there were something else special about the Pro version. I monitor two properties so Ring is still a good cost compared to the competition for me.
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28-10-2021 11:44:02
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- L
This is wrong. I will be starting a campaign against ring to discourage newcomer's from investing their money in ring. I have been a big fan of the company for years now. Their products are already overpriced, this is the final nail in the coffin by DOUBLING their prices. On a side note, with the ring protect plan ring is suppose to have an extended warranty that will cover your devices if something happens to them. I have never had an issue until today when I called in about three of my first generation chimes that stopped working. As I’m sure many who own these chimes know, they’re full of issues. I spent over an hour on the phone with support having them tell me there’s nothing they can do and finally they send “out of the kindness of their hearts they would one time replace them” THAT’S NOT HOW IT WORKS. It is suppose to be included in my subscription! This company is going downhill in a hurry.
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08-11-2021 02:07:22
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- L
Stand together. Share and sign the petition to demand Ring to not take away our features as Protect Plus subscribers! https://chng.it/QXPKk6X9wM
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08-11-2021 02:30:30
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Kenny326
I use monthly cost for professional monitoring - to evaluate my long-term cost for a home security system. Low-cost professional monitoring - was my key goal in selecting security alarm system. Or I'd have gone with other vendors. Ring's $10/month professional monitoring was therefore one key reason I chose Ring over SimpliSafe a few years ago. With this increase, Ring's Pro professional monitoring ($20/month) is now significantly higher than SimpliSafe's standard professional monitoring ($15/month). Glass break sensor was also what I seriously wanted for a long time, as thieves often would break the glass so to avoid triggering contact sensors. But Ring has not offered glass break sensors all along. Now SimpliSafe is becoming very attractive to me. They have glass break sensor, and their standard professional monitoring system now costs quite lower than Ring. ** Ring is also *removing* Person Detection - from the DIY camera monitoring. This is the other significant and very unwise change from Ring, as person detection is becoming widely available now in many camera systems. My response (and probably many others) is to ditch the cameras, and get a separate home camera system (that comes with AI/person detection feature, which is now easily found in many monitoring camera products), that way I'm not controlled by having to subscribe to monthly professional monitoring plan - to get person detection in the cameras. (I won't be able to afford Ring's new Virtual Security Guard feature anyway so I don't need integrated cameras with the security alarm system.)
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30-09-2021 09:36:59
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