Ring Protect Plan,no recordings


My ring stick up stopped recording, my internet has a good signal and I have the protect plan. I reset it a dozen times,I feel like I’m paying for nothing. Anyone else? It wont load the live or history anymore. :frowning:

Hi @user43182. I was able to find this Community post where another neighbor has similar concerns. There is a marked solution with steps to try to help resolve the concerns and what to do if those steps do not work.

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