Ring Video Doorbell

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T
Ring Pro won't live stream to Alexa Show
hardwired-video-doorbell

My Alexa Show says "Sorry cameras don't work on this device" every time I ask it to show me the front door. I thought I was suppose to be able to access my Ring Pro doorbell live video at any time. I have deleted the skill and enabled it again and deleted and added back the device. Any suggestions?

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29-07-2020 02:52:53

Responses (1)

  • C

    Hi @Teresa57. You should be able to access the Live View on your Alexa Show as long as everything is enabled in the Alexa App. I would recommend reaching out to Alexa's support directly as it should not be giving you that error message. You can contact Alexa's support at 1-877-375-9365. I hope this helps! :)

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    29-07-2020 17:49:04

      T

      Thank you for the phone number and information.. It was working a few weeks ago but not now even with everything showing enabled.

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      30-07-2020 01:40:58

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