Ring Pro very poor audio quality - garbled badly at doorbell - but fine if reviewing recording

Sorry to hear this concern is persisting for you, @Regmeister! Audio should be working as intended, as long as internet connection and wifi signal is sufficient, per your RSSI in the Ring app.

Try testing audio on a different mobile device, or even an Alexa enabled device through enabling the Ring skill for Alexa, as this can rule out many mobile device related factors. While connection is most commonly related to audio quality, it’s worth also ensuring your Doorbell Pro’s power is sufficient.

If the above recommendations do not improve audio, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. I hope this helps! :slight_smile: