Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Ring Pro “there’s a problem with your internet”
Installed a Pro three days ago and it workedlike a charm until today when it dropped off the network and now refuses to connect. Tried rebooting, but ended up going through the reinstall process. It connects to WIFI but the says “there is a problem with your internet” (there isn’t - nothing has changed since installation and everything else is working just fine) and drops off again. Been through all the online guides but nothing resolves it.I’m using a Velop mesh with an ASUS router. The WIFI signal is strong at the door RSSI ~50 and the power supply is “GOOD” (4000+)Rebooted my entire network. Even set up a non-mesh AP with a unique SSID but “your internet has a problem”Am thinking the unit has failed and will return it for a replacement...
2942 •
0 •
1 •
11-08-2019 16:16:13
Responses (1)
- N
Getting same error, setup fine initially now won’t connect to internet. Chime extender connected and still connected so not network or ISP issue. My guess defective device ugh
•0
06-01-2020 19:58:55
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
sharrog
Hello, I am having the exact same problem! Can't even set it up because of the " your internet not detected" issue
0
05-01-2020 15:31:23
•