I removed my separate post and am going to piggy back on this one. Here is from my deleted post:
Ring Video Doorbell Pro Going off Constantly
Early this morning, my Ring Video Doorbell Pro starting going off constantly. I’ve made no chagnes to the sentitivty, but now it is picking up and reporting movement across the street. My Zone is the same as it has always been, and we’ve never had this happen.
Typically it will pick up people in front of our house on the sidewalk, cars that pull up, and those that ride close to the front of our house. Now, it is picking up every little movement across the street. (we have a very wide street) It has NOT done this before unless it is a huge vehicle, like a tow truck. So everytime someone walks on the side walk at the park, it goes off. AGain, it has NEVER done this before and I’ve made no changes prior to this increase sensitivity.
I have since gone in and made the zone smaller, and lowered the sensitivity, but it has made no difference.
Any ideas? was there a recent firmware update?
HELP! It is going off every few minutes, sometimes once a minute, which defeats the purpose of having the Ring to capture actual applicable events.