My Ring Pro died yesterday. Everything was working fine, but today I noticed that I stopped getting notifications. When someone rang the doorbell, I got the chime but everything was off. Tried to reconnect it since I thought it was a WiFi issue, but no luck. When I try to reset it by holding the right button for 30 seconds, it lights up with a pulsing white light, then it just goes blank. Tried multiple times and each time it only pulses white then it goes dark.
Trying to call Ring Support right now but I’ve been hold forever and can’t get a hold of anyone. This is my THIRD Ring device… First 2 were Ring Gen 2s that both were defective. And now this is defective too?? I’m calling it quits.