Ring pro speaker static

Just installed my ring doorbell pro with no hitches. Power is good and WiFi signal is great. However when I’m in live view and I try to talk through the speakers of the doorbell. The speakers only produce static, no distorted voice just static. I can hear the person through the doorbell clearly so no issues with the mic. Any help from support? I’ve done a hard reset, deleted and reset up the bell but nothings working.

Thank you

Hey @Eichen88. Please check out our Help Center Article here for more information on how to fix poor audio quality. If you find no relief in this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.