Ring pro person detection

Hi @Rosenthal.daniel. If your Doorbell Pros Person Detection is not working correctly, try the following steps:

We also have this Community page with other steps to try to optimize your motion detection. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support. You can ask to escalate your concern to our advanced technical team to further investigate if this an on going concern.