Ring Video Doorbell
Ring Pro Live View Not Working - My Solution
This worked for me. I hope it works for you. How to fix live view not working First make sure you know your Ring account email and password for future use. On your phone settings Go to the Apps Find the Ring app Open App Info Open Storage At the bottom, Click on: Clear data Clear cache Close phone settings Open your Ring app Log in again. Live view will be working
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28-03-2023 04:37:42
Responses (4)
- R
The reason I posted my solution is because I had already tried all the solutions that Ring suggests. I reconnected my wifi many times, I rebooted the Ring doorbell three times. I turned off my router, reset it, and powered it on again. I went through pages of Ring troubleshooting hints. None of them worked. I was at the point of trashing the Ring Pro doorbell and buying the Wyze doorbell. I gave it one last try and cleared the cache and data from my Ring app on my phone. My solution worked.
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29-03-2023 09:20:08
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- D
I took out all cables of the router. Waited 30s and plugged back in. Since then live view worked again.
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31-03-2023 11:50:22
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RThis is really good to know. I'll give that a try. I found recently that unplugging my router, waiting, and replugging it did the trick. I guess I hadn't waited long enough the last time.
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01-04-2023 10:38:01
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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01-05-2023 10:38:07
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Caitlyn_Ring
Hi @RingPro5000. Thank you for sharing a solution that worked for you! We also have some troubleshooting steps for Live View [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249) that may help other neighbors with a similar concern. :)
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29-03-2023 09:11:40
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