Ring Video Doorbell

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Ring Pro false motion alerts

I've recently picked up and installed a Ring Pro. Its works ok but I'm getting a number of false motion detection - by this I mean its picking up motion outside of the zones I've defined on a regular basis.The Doorbell looks onto an elevated path which is around 15 feet away where people have public right of way and its used often.I've read a number of articles here and so far I've tried:- installing wedges (ring pro wedges) to reduce the ring down by 15%- created 3 zones that sit back from the pathway- switched on human detection onlyI'm still getting 3-4 false activations per day. The tweaks I've made appear to have made no difference to motion alerts which is ftrustrating to say the least given the cost and effort of doing the mods.Can I get some assistance here so that this can be fixed? I've run out of things to try.

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14-05-2020 13:35:01

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