Ring Video Doorbell

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Ring Pro Electronic Bell - Style Selection Chime

I just installed Ring Pro at home.. and unfortunately had to make a run to Lowes to get a new transformer. Installed it per the wiring below.. bell..transformer...chime, pro power kit... But with this circuit diagram - one bell - one internal chime.. the chime keeps ringing[https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup](https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup)I have tried reconfiguring the wires, but it doesnt help. I must be doing something that I shouldnt be or I need to do something different here. Any experience?Heelllppp..

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08-11-2019 19:35:38

Responses (1)

  • T

    Guess Ring isn’t going to help with this. I’m having the exact same issue and can’t get it to work.

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    26-02-2021 15:59:56

      T

      Hi @ThrivenGeek. What type of Chime Kit do you have? In the Ring app, what selection do you have for your Internal Doorbell settings? These settings can drastically affect the way your Ring Pro performs. Also, be sure that your Pro Power Kit is installed. Check out this [Community post](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520) by Marley to see that you have all of your components in order. I hope this helps!

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      01-03-2021 19:35:30

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