Ring Video Doorbell

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Ring Pro Doorbell

My doorbell just stopped working. No light, nothing. When I took it off the wall and touched the two wires together the doorbell inside rings. Even the wifi address is gone. Can someone give me some advise.

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20-01-2020 16:20:39

Responses (1)

  • T

    I have the same issue. I am able to temporarily get it back up and running by removing and reconnecting the internal wires by my mechanical doorbell (where i set up the device). The device seems to charge the internal battery and works for a few days. I would suggest trying to remove / reconnect the wires internally and see if that restores power to the device. Based on what i am reading, there seems to be something off

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    20-01-2020 18:10:57

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