Ring Video Doorbell
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G
Ring pro doorbell wont ring
hardwired-video-doorbell
Installed and rings in app but does not ring my existing wired doorbell. I'll check the device settings to make sure mechanical is selected. What is the purpose of the jumper? If I want the mechanical doorbell to ring does the jumper get installed?
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24-02-2021 04:54:47
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Tom_Ring
Hi @gromaniuk. I would suggest looking over this [Community post](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520) by Marley! It has great information on the Ring Pro and hardwiring. I believe the jumper you are referring to is called the Pro Power Kit and it is essential for a functioning Ring Pro. I hope this information helps!
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25-02-2021 22:39:18
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