Ring Video Doorbell

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J
Ring pro doorbell will no longer detect cars
hardwired-video-doorbell
troubleshooting
motion-settings

as of 4 am today my ring pro doorbell stopped detecting car motion but will only detect people! The People only mode is off. I have change nothing on my settings. Any suggestions? Thanks!

4123

2

3

13-05-2021 10:59:02

Responses (19)

  • B

    @julie99 is everything else working like doorbell presses etc?

    0

    13-05-2021 11:17:53

      C

      Doorbell presses are working.

      0

      13-05-2021 11:18:55

  • C

    Same here, as of sometime this morning. I’m not getting motion alerts; i.e. cars. Only “Person Detected” alerts are appearing, but not even all instances; I walked out to test and it didn’t detect me. My “People Only” mode is off.

    0

    13-05-2021 11:18:00

      B

      @ChrisS1 Have you checked your motion sensitivity settings to see if these have changed. Also try cutting the power to the doorbell for a couple of mins and then power it up again.

      0

      13-05-2021 11:19:33

      C

      Setting haven’t changed. I’m unable to cut the power at the moment but will report back when I do. Thanks.

      0

      13-05-2021 11:37:54

  • A

    Same here!! Please someone help!

    0

    14-05-2021 12:37:34

    • A

      I am having the same issue!

      0

      14-05-2021 12:49:06

      • P

        Me too! I am no longer receiving motion alerts or recordings, only people. People Only Mode is off.

        0

        14-05-2021 11:22:37

          P

          Mine is now working properly.

          0

          14-05-2021 07:08:28

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