Ring Video Doorbell
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M
Ring pro doorbell keeps losing signal
hardwired-video-doorbell
troubleshooting
hi has anyone had any problems with a pro doorbell losing signal every few days, it is difficult to re connect, i have had to do this a few times ,each time it only lasts a few days, my doorbell is only about 1 metre from my router, i have had this proffesionaly installed i have had the power checked, all seems to be fine ,apart from losing signal, any help would be great. thanks
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19-12-2022 04:17:42
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Tom_Ring
Hi @marinagriff60. Is your Ring Pro connected to a 2.4GHz or 5GHz network? Does your router use automatic network switching? What is the RSSI for this device? This information will give us a better idea of what is happening.
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20-12-2022 08:59:54
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