Ring Pro doorbell died....again

Question

I have had intermittent power issues with my ring since last fall that caused it to die. My eléctrician fixed the problem so I thought, however It is dead again after a month or so. Since he checked out all the other components at the time, I can only assume the unit has gone bad. Has anyone else's had this problem?   Is the electrical function/stability of the Ring Pro unreliable?

Eagle328 · Answer

I haven't seen a bunch of reports of Pro doorbells just dying that quick. I've only had mine a few months and it's working fine so far. But, not everyone has it setup the same way. I use their power supply to power my doorbell that's plugged into my wall. So I'm sure my power supply is exactly what it needs. I'm also covered by the plus plan so if it does go, I'll get another for no charge as long as I keep my plan.

dpmartin66 · Answer

I am having the same problem with mine, I didn't have any problem at all for about 6 months then it just quit working. I trimmed back ther wires and reconnected it and that owrked for a couple months then it happened againl I've done this 3 times now, lasts up to 2 months then dies. If I have the pro plan will it cover a new device? I believe my wiring may be to old. Possibly the rechargable battery option wold be a better fit?

Ring Video Doorbell

Ring Pro doorbell died....again

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