Ring pro does not record everything

My ring pro doorbell does not record everything. Every morning I get a newspaper delivered and so far I already missed footage of the newspaper guy 3x in the last week. Today again no recording. Its not the sensitivity because last night a cat walked by and it recorded. Any suggestions why this is happening?

Hey @Paulp. It seems like the person that may be delivering your newspaper may not be going into the area of where the Doorbell Pro captures motion in order to capture them, as sometimes I know they may toss the paper on and move onto the next house. Could you should me what your Live View looks like, how you have your Motion Zones set up (along with your motion sensitivity) and then a general idea of where this newspaper is being delivered so I can have a better idea of the situation?