When viewing the video, we are hearing a loud buzzing, expercing lag when people or any sort of movement happens and also a black mark has now appeared on screen. Also the video goes pixelated and sometimes shows a green screen. Is our Ring doorbell faulty?
I’ve tried numerous suggestions from reading the help articles and nothing has fixed any of the above issues.
Quick video example https://youtu.be/mD1ixUiRaHA you can hear the buzzing, see the lag when the person walks past and see the black mark (which we thought was dirt but doesn’t appear to be after cleaning).