Ring Pro Button cracked


How can i contact by email ring ?? Chat is unresponsive???

My ring pro that i bought a 1 year and half ago is already broken!

Can someone here help me to contact the support???


@rachidm Best option to contact support is to call them.

This seems to be a common problem. Unless you have the full pro subscription taken out when you got your doorbell Ring may not do very much as they cant just send you a replacement button - they would have to supply an entire new Doorbell…

If thats the case, do what i did and just replace the button yourself - plenty available on eBay.

Here’s a guide :

Hi @rachidm. I would advise checking out this Community post here. This post has a similar concern with a marked solution.