I have two chimes and when I connected my ring battery pack, whichever chime does not have the capacitor, makes a horrible humming noise. My system is wired as they expected, I got through support about 3 times but they keep making me do the same steps over and over. We all know this happens with a bad battery pack, can you just replace it?
My house was built in 2012 and the transformer is what Ring Requires. I’ve even sent a photo in.
Also I likely need to replace my Water Sensor but it’s impossible to get support.