Ring pro has blown out 3 different transformers. We installed the Ring and it worked for one ring then stopped. Was no longer getting power. Replaced the transformer and tried again but the same thing happened. Bought a third transformer and had an electrician install it, but the same thing happened again. The electrician said the transformer was blown from the Ring. There was an old doorbell hooked up , which was working fine, so it’s not the wiring. What do I have to do to get this ring doorbell to work?
Hey @julianowak. If you have not already, this matter would be best reviewed with our support team over the phone. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.