Ring Pro bell not working

Question

Hi.. Intsall my ring pro with chimes in 08/08/2020. But in early oct, the bell stopped working. The blue light on the ring pro is still there, however no sound nor recording when someone press the bell. Chimes light is also on. Please help..

Caitlyn_Ring · Answer

Hi @Nikie. I would recommend resetting your Doorbell by holding down the setup button for at least 20 seconds. After that's complete, try setting it back up in the Ring App with the steps under Set Up a Device. If that doesn't resolve your concerns, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a deeper look into this for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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Ring Pro bell not working

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