My old Ring Pro which I had for a long time was recently replaced by Ring due to the button had cracked.
The new Ring Pro worked fine for a day and a half but then stopped. I tried everything I could find online to solve the problem. Held the reset button down for 30 seconds, turned off the mains power for 24 hours, let it sit with the power for 24 hours but it just remains with the whole circle light cycling through 4 levels of brightness then dimming again.
Online the problem seems to be a dead battery inside the Ring Pro and the only other method to fix it is to use the usb slot and charge it via that but I can’t do that as it invalidates the warranty.
Does anyone know any way to fix the doorbell so that it will get past the cycling lights and enter setup mode or is it time to ask support for another replacement?