Ring Pro and with Nutone

Products Video Doorbells
#1

Hello everyone,

I am trying to setup a new Ring Pro with a chime that is in a Nutone intercom. I don’t have the model or anything because it only says Nutone on the cover. My issue is I do not know where to connect the power pro kit v2. I attached a photo of the inside of the intercom for reference. I connected the Ring Pro to the doorbell connection already but there is no power, so I am thinking either it is because the kit is not installed or I would have to check the transformer. I am very new at this but any help is appreciated. TIA

Tony

#2

Hi @Tonyy228. You’ll need to make sure that your chime kit is compatible with the Doorbell Pro, which you can check on our chime kit compatibility list here. If it is not compatible, it will not work properly. The Ring Video Doorbell Pro is not compatible with wireless bells or any bell/intercom system using a DC transformer. You can find instructions on how to install the pro power kit here. I hope that helps! :slight_smile: