Ring Video Doorbell

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U
Ring Pro 2 doorbell not notifying when Wired Floodlight is announcing notification
hardwired-video-doorbell
troubleshooting
notifications

I have a wired Floodlight Cam Pro next to my Video Doorbell Pro 2. On my iPhone I'll get a notification that someone has been spotted on my floodlight and then I'll hear my doorbell ring. How come I'm not getting a notification from my doorbell that it spotted someone? They are linked. Is that why?

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30-08-2022 23:07:29

Responses (1)

  • C

    Hi @user19278. If you have your Doorbell Pro 2 set up to record whenever your Floodlight Cam Pro detects motion, then the Doorbell will already be recording when a visitor walks up to your door. This would be why you didn't receive a new motion notification, as the Doorbell is already recording based on the Linked Devices feature. You can read more about the Linked Devices feature [here](https://support.ring.com/hc/en-us/articles/360033904271-Linking-your-Ring-devices-together-for-enhanced-security-). I hope this helps.

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    31-08-2022 20:57:24

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