Hi @Valnar. If you are not able to use two-way audio on your Doorbell, you can try the following steps: * Verify that you are pressing the microphone and speaker buttons when doing a Live View. * Verify that you have granted microphone permission for the Ring app in your phone settings. * Check to make sure your [signal strength, also known as RSSi, is at a good level](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). * [Reboot your Doorbell using your Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.