Ring Pro 2 Doorbell no sound


Just recently installed a Ring Pro 2 doorbell, and it has no sound coming from the device.

When on live view, the microphone doesnt pick up people speaking, and doesnt transmit the sound from the App.

When reviewing the live view, the sound from the app is recorded.

Is there a setting that i need yo change yo get the 2 way communications working?

The mic and sound setting are set to max on the device already. No dice. Help!

Hi @Valnar. If you are not able to use two-way audio on your Doorbell, you can try the following steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.