Hi @RicardoB. The Ring.com dashboard is continuously being updated to provide more features and to improve the neighbor experience, and we have an update that you can find here. Live View support was recently added for Mozilla Firefox within the past two months, so it’s important to ensure that your browser is fully updated.
We also have some troubleshooting tips for Live View in our Help Center Article here. In addition, it’s important to check the RSSI on your Ring Doorbell to make sure your Doorbell has a strong connection to your wifi network, as that can impact the Live View capabilities as well. I hope this information is helpful! 