Ring power adapter on base station making a buzzing noise

Question

I have noticed that my base station UK plug is making a buzzing noise. How do I stop this? Is it faulty? Anyone else experienced the same issue?

mdwizz · Answer

Yes I was installing the base station and the plug is also buzzing. Also some slight white noise on the base station speaker but I presume this to be normal given it's a siren also? The white noise is minimal so I can deal with that, but the buzzing plug doesn't sound normal to me. I will call Ring tomorrow to hopefully get a replacement sent, as I can't really install or mount the rest of the alarm system until that is sorted!

mdwizz · Answer

Called Ring support today, after telling them of the problem, they put me on hold a couple of times and asked me to photo the base station and plug, they said they would send me a replacement power cable/plug - so it appears they are aware of the fault or at least accepting what we say. Fingers crossed this next one works!

Ring Alarm

Ring power adapter on base station making a buzzing noise

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