Ring Plans

I have installed my camera a months ago. And I have been trying to sign up to a plan, but everytime I put in my payment method it does not work. First time I called ring they told me to call my bank which I did, nothing was wrong. Second time I tried using 2 other credit cards and same thing. So I called again and they said its a problem with the website. When is this being fixed??I paid premium price for this product and everytime i get a notification of movement I cannot go back and check what it was because I am not signed up to a plan!Really unhappy about this and I want to know when this will be fixed so I can use this product properly and ensure my familys safety!